Accessibility Statement

Bradford Council accessibility statement

Using this website

This website is run by Bradford Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the text will reflow in a single column when you change the size of the browser window
  • you can modify the line height or spacing of text
  • you can skip to the main content when using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • PDF and Excel reports aren’t fully accessible to screen reader software
  • Live video streams don’t have captions
  • Our mapping tool is difficult to navigate using just a keyboard
  • Some links, such as Related Projects, will open in a new browser window without giving you advanced warning that this will happen

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact our Complaints Unit:


Call: 01274 436820

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

  1. EHQ Places is not fully accessible due to the use of drag and drop functionality to add pins. However, we have made progress since the previous audit in terms of making zooming in and out of the map more accessible on mobile devices. We recommend providing a survey option for people with disability.
  2. Third-party plugins such as Facebook and Twitter widgets can have accessibility issues such as missing titles.
  3. Notes for Likert questions in surveys are only partially accessible by screen-readers.
  4. EngagementHQ uses the primary, secondary and tertiary colors specified on each site’s theme. We strongly recommend that the contrast between the colors used meet the minimum accessibility requirements of 4.5:1 to avoid color contrast issues.
  5. The behaviour of tabs on project pages is more akin to links. The page is refreshed to load tab content. Ideal behaviour would be to load content without refreshing the page.
  6. On login and registration screens and surveys, error messages are displayed at the top of the page rather than alongside relevant fields.
  7. The Quick Poll list page does not have an H1 tag and fails the accessibility requirement that all pages have a main heading.

How we tested this website

This website was last tested on February 5, 2020. The test was carried out by Srinivasu Chakravarthula of ServeOM Inclusion (3rd party accessibility consultant).

Key pages were selected for testing. We tested:

Home page

Project page

Tool pages of all types

Widget pages of all types

Static pages

Login page

Registration page

What we’re doing to improve accessibility

We will carry out regular testing and make improvements as necessary.

This statement was prepared on 12th February 2020. It was last updated on 11th February 2020.